We open up our Advance Reservations for trips so you can book well ahead. Guarantee your position by booking up to 12 months prior.
If you’d like to organise and book your trip more than 12 months prior, contact us via email or phone, we’ll arrange everything so you can make an advanced early booking.
An advance booking, accompanied by a fully refundable $750 AUD (Australian Dollar) ensures priority booking status when the trip details are announced. Note, an advance booking is not considered final until payment is received.
Once specific trip itinerary details are finalized, we’ll contact everyone on the advance reservation list via email, we’ll include the itinerary and offer a priority booking position before opening up bookings to the wider community.
If a trip fills – as it often does in the advance bookings, we create a waiting list and then offer reservations on a first-come, first-serve basis (based on the date the advance reservation was made) once our advanced booking guest have finalised.
To cancel an advance reservation a cancellation request must be submitted in writing/ via email within 14 days of the trip details being published. The (AUD) $750 advance reservation payment will be immediately refunded for any cancellation received within this 14-day period.
The balance of your trip payment is due no later than 120 days prior to your trip departure date, we will forward via email your final payment invoice. You can choose to make full payment earlier if you prefer to finalise your trip payment early, contact us and we will arrange for an invoice to be sent.
What if I have to transfer, change or cancel my trip:
We understand you may not be able to go on your trip, cancel, change or transfer due to personal or medical reasons. We want to make it as easy as possible for you to transfer to another trip that has places available. If you have a question give us a call or email.
Due to the high demand, limited hotel availability and the advance payments expected by our hotels and restaurants we use, the following cancellation conditions apply to all of our trips.
AFTER BOOKING, IF YOU CANCEL:
|120 – 91 days prior to departure||50% cancellation fee of the trip price|
|90 – 61 days prior to departure||75% cancellation fee of the trip price|
|60 days and less prior to departure||100% cancellation fee of the trip price|