Frequently Asked Questions


Are non cyclists welcome?

All our trips have non-cycling options. We’ve always been huge advocates of non cyclists, partners joining all our tours and cyclist taking a day off the bike to freshen up their legs.
On all of our trips, we ensure non cyclist return at the end of each day with as many great stories to tell as the cyclist.

Over the years we’ve encourage every trip we’ve run to be both cycling & non cycling, we love having non cycling partners and non cyclist enjoy the beautiful countries and places we visit.


How fit do I need to be to be, to join a Ride International tour?

We are asked this question a lot, each day we offer a ride distance and degree of difficulty to suit all riders, from passionate casual riders, through to the hardened A grade racer, we have ride options to cater for everyone’s riding style and preference.
It’s your holiday and you can choose to ride as much or as little as you like. If you’re a high-level rider, we’ll have more than enough riding for you each day, if you like to ride a little we have rides for you too and everything in between.
We offer multiple guided ride options each day, so we have a ride distance and intensity for everyone. If you’d like a day off to explore or rest up, that’s fine too it’s your holiday. You don’t need to be an elite athlete to enjoy our cycling holidays, the more frequently you ride before your arrival the better, frequency is the key as there is a ride program for every day on your trip.

We offer Multiple Hors category climbs, Medium mountain and Sprinters stage rides per trip, so no matter your preferred style of riding you’ll have a chance to shine!


How far are you daily rides?

Each day we’ll have rides of varying distances, difficulty and altitude/ vertical meters gain with plenty of options within the options depending on how you feel. Each day – ride distances vary to cater for the day’s overall program and the terrain you’ll be riding. We’ve never finished a tour that had riders wishing they could do more riding or less riding. We’ve got you covered no matter what your cycling needs are – we’ll support it!


What makes Ride International tours different?

Our customer care and service is highly regarded by our guests.  Ride International tours have a diverse and talented team of local and international guides who’ll take care of you and your cycling holiday.
Your guides are fantastic people, we’ve hand-picked them, trained them and they are specialists across a range of fields.

Your safety is our priority, we aim to have you arrive home in better condition than when you arrived for your holiday, all our staff are First Aid certified.

We choose bike friendly hotels. We maximum riding time – minimize vehicle transfer times.


How big are the groups?

Group sizes vary from trip to trip, some trips can be smaller groups, others can be larger groups, either way you can be assured our staff to guest ratios remain high as the group sizes increase to keep our service excellence and care levels high, on and off the bike.


How far in advance do I need to book?

We recommend booking your trip as early as possible, we understand you need to plan ahead so we have ‘Advance Bookings” open for our trips up to 12 months ahead. Advance bookings avoid the possibility, due to high demand of you missing out on your place on your dream cycling holiday.
Sometimes, we understand last minute trips can all come together / spur of the moment bookings may be made if a place is available.


How hard is the riding?

This is a commonly asked question. It’s a tricky question to answer based on a riders fitness, level of expertise and previous experience. We want you to know, no matter how fast or fit you are, your fitness level, know that each day we’ll support you to have a great day with our riding guides, our support vehicle will be there to replenish you to ensure you have a great ride and a super experience.

We create a positive team environment on tour, no matter how you like to enjoy your riding, wether its fast and furious or taking in the sights, or a bit of everything, a holiday and journey shared with other like minded people creates great lasting memories.


When do I need to pay my Final Trip Payment?

The balance of your trip payment is due no later than 120 days prior to your trip departure date, we will forward via email your final payment invoice. You can choose to make full payment earlier if you prefer to finalise your trip payment early, contact us and we will arrange for an invoice to be sent.

What if I have to transfer, change or cancel my trip:
We understand you may not be able to go on your trip, cancel, change or transfer due to personal or medical reasons. We want to make it as easy as possible for you to transfer to another trip that has places available. If you have a question give us a call or email.

Due to the high demand, limited hotel availability and the advance payments expected by our hotels and restaurants we use, the following cancellation conditions apply to all of our trips.


What happens if I need to cancel or reschedule my trip?

AFTER BOOKING, IF YOU CANCEL:

120 – 91 days prior to departure50% cancellation fee of the trip price
90 – 61 days prior to departure75% cancellation fee of the trip price
60 days and less prior to departure100% cancellation fee of the trip price


What payment methods do you accept?

We accept payment by credit card or bank transfer (Australian accounts only).


Do I need Travel Insurance?

Travel Insurance is compulsory for you to participate in any Ride International Tour. It is your responsibility to ensure that the insurance fully covers all of your personal requirements including: cancellation charges, medical expenses and repatriation in the event of an accident or illness.

Your travel insurance must also cover you for cycling activities and the associated risks as well as your baggage and cycling equipment.


Why should I do your trips?

We love the world of cycling and adventures by bike, we pride ourselves on excellent customer service and care. Our authentic service from your inquiry, booking, pre-trip process, right through to your arrival and cycling holiday of a lifetime. We want you to experience the beauties of travel by bike time and again.

Each day we offer you a minimum of three ride options to suit your needs, our industry leading ride options and support are approx. 120+km | 80km | 40km. The intensity of the rides and vertical meter gains vary depending on the terrain, we’ll support you.

What makes us Première Classe?

Still got questions?
Give us a call or send an email.